![]() I understand almost everything at this point, and I would be happy to share my findings. How technical are you? I have been working on deciphering the protocol that is used back and forth between the JuiceBox and Enel-X. The App doesn't do the measurement, so I would expect that the JuiceBox readings as recorded by the App would still be accurate. Some time ago (before anything changed) I checked the accuracy of the JuiceBox reported energy against my electric utility meter, and I was pleasantly surprised at how accurate it was. I have not seen anything that leads me to believe that the accuracy of energy use has been compromised. It has been about a month since I was forced to switch, so I can't look back at the history and see if it reports something different now for session with the old App. One of the shortcomings of the 'new' App, is you can only see back 1 month. Please respond to this thread if you have a JuiceBox and either experience (or not) any of these problems !!Ĭlick to expand.Well, I have no way of knowing this. I know not everyone is a fan, but I have been an advocate of JuiceBox. I have an ongoing dialog with enel-X, but this has all been very disappointing. So, thus far, it as been strictly software / server problems. It has charged just fine in spite of all this. ![]() On the bright side, I believe the hardware is perfectly functional. When I first wanted to charge this morning, the App reported "The charger works correctly", but after charging, it did not return to that status, but rather, says "Plugged In" when it is NOT plugged in. The car actually charged just fine, but JuicePass was totally unaware of that fact. ![]() When the session was completed it recorded a 1.5 hour session with 0 kWh, when I know there was an input of at least 7 kWh. When I charged this morning, the App indicated "Charging Paused" when is was actually charging. It reports "Plugged In" when the vehicle is not plugged in. The new App seems completely non-functional to me. Non-Functionality of the new App (Android, for me): That functionality is now gone (probably died with ). I used to be able to select notification emails for things like charging started, charging ended, JuiceBox off-line, etc. I was using this, but now that the web-tool is gone, the API no longer works,Ħ. JuiceBox published an API to allow you to write your own program to access some data and controls. I preferred the web tool (at ) - Web tool no longer works, and no definite plans for a new oneĥ. Historical session data (including the ability to graph historical data) - New App does not graph historical data, AND they are not porting existing historical data into the new App. Real-time graph of the current session, power and kWh - Gone in the new Appģ. Real-time view of EVSE temperature, line voltage, current, input power - Gone in the new App.Ģ. Highlights of what I could do (but now can't)ġ. Not to mention that for me, it is not just poor, but it is actually totally broken. ![]() I have learned that it is a giant step backwards from what I have happily used during the past 4 years. Reluctantly (because I had no choice) I installed the new 'JuicePass' App (Android). After contacting their customer support, I was informed of the above. My JuiceBox reported offline when it wasn't. I discovered this when my web access to the JuiceBox suddenly stopped working around 1/18/23. Configurability and control of your chargers must be done via the new JuicePass app (Enel X Way app) which can be downloaded on iOS or Android. The EV JuiceNet app along with web browser access to your charger via will no longer be supported after February 20, 2023. Your charging station will be migrated to the new JuicePass app (Enel X Way app). "To provide you with the best user experience and new functionalities, we are transitioning to a new and improved platform for charging management. A problem has come up for me with JuiceBox application support.Īn email came out on 1/19 (which went straight to my SPAM folder, so I didn't see it). ![]()
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